Return/Refund/Cancellation Policy for WORLD WIDE OVERSEAS TRAVEL PVT LTD
Services Covered:
This policy applies to all travel services offered by WORLD WIDE OVERSEAS TRAVEL PVT LTD, including flights, hotel accommodations, tours, and visa assistance. Please note that we operate primarily offline, and bookings are typically made through direct contact with our agents. Online payment gateways are used to facilitate payments for clients outside our local area.
Flight Bookings:
Cancellations and refunds for flight bookings are subject to the specific terms and conditions provided by the respective airline at the time of booking. Please consult your flight booking confirmation for details regarding cancellation fees and refund eligibility. WORLD WIDE OVERSEAS TRAVEL PVT LTD is not responsible for the airline’s cancellation policies.
Hotel Bookings:
Cancellations and refunds for hotel bookings are subject to the specific terms and conditions provided by the respective hotel at the time of booking. Please consult your hotel booking confirmation for details regarding cancellation fees and refund eligibility. WORLD WIDE OVERSEAS TRAVEL PVT LTD is not responsible for the hotel’s cancellation policies. In certain cases, hotels may offer travel credits for future bookings instead of refunds. If the hotel provides a credit, we will pass that credit on to you. However, if the hotel does not issue a refund to us, we cannot issue a refund to you.
Tour Bookings:
Cancellations for tour bookings made within 14 days of the scheduled departure date are non-refundable. Cancellations made prior to 14 days before departure may be eligible for a partial refund, subject to the specific terms and conditions of the tour operator.
Visa Assistance:
Visa application fees are generally non-refundable, regardless of the outcome of the application. Contact your travel agent for specific details regarding visa assistance cancellation policies.
Refund Process:
Refunds, when applicable, will be processed within 7 working days of confirmation of eligibility. Refunds will be issued via the original payment method used for the booking.
Exceptions:
While we strive to assist our clients, we act as a service provider and cannot guarantee full refunds for services provided by third parties (airlines, hotels, tour operators, etc.). In cases of documented medical emergencies, we will make reasonable efforts to liaise with the relevant parties to explore potential refund options. However, the final decision regarding refunds rests with the respective service providers.
Cancellation Requests:
All cancellation requests must be directed to the travel agent who handled your booking. Please contact them directly for assistance. Contact information for your agent can be found on your booking confirmation.
Company Cancellations:
WORLD WIDE OVERSEAS TRAVEL PVT LTD reserves the right to cancel any travel service due to non-payment by the client by the agreed-upon date or as per our payment policy. In the event that WORLD WIDE OVERSEAS TRAVEL PVT LTD cancels a trip, a full refund will be provided to the client, subject to the reason for the cancellation.
Payment Responsibility:
The client is responsible for all payments due to WORLD WIDE OVERSEAS TRAVEL PVT LTD and must settle all outstanding accounts.
Contact Us:
For any questions or concerns regarding this policy, please contact your travel agent or our office:
This policy applies to all travel services offered by WORLD WIDE OVERSEAS TRAVEL PVT LTD, including flights, hotel accommodations, tours, and visa assistance. Please note that we operate primarily offline, and bookings are typically made through direct contact with our agents. Online payment gateways are used to facilitate payments for clients outside our local area.
Flight Bookings:
Cancellations and refunds for flight bookings are subject to the specific terms and conditions provided by the respective airline at the time of booking. Please consult your flight booking confirmation for details regarding cancellation fees and refund eligibility. WORLD WIDE OVERSEAS TRAVEL PVT LTD is not responsible for the airline’s cancellation policies.
Hotel Bookings:
Cancellations and refunds for hotel bookings are subject to the specific terms and conditions provided by the respective hotel at the time of booking. Please consult your hotel booking confirmation for details regarding cancellation fees and refund eligibility. WORLD WIDE OVERSEAS TRAVEL PVT LTD is not responsible for the hotel’s cancellation policies. In certain cases, hotels may offer travel credits for future bookings instead of refunds. If the hotel provides a credit, we will pass that credit on to you. However, if the hotel does not issue a refund to us, we cannot issue a refund to you.
Tour Bookings:
Cancellations for tour bookings made within 14 days of the scheduled departure date are non-refundable. Cancellations made prior to 14 days before departure may be eligible for a partial refund, subject to the specific terms and conditions of the tour operator.
Visa Assistance:
Visa application fees are generally non-refundable, regardless of the outcome of the application. Contact your travel agent for specific details regarding visa assistance cancellation policies.
Refund Process:
Refunds, when applicable, will be processed within 7 working days of confirmation of eligibility. Refunds will be issued via the original payment method used for the booking.
Exceptions:
While we strive to assist our clients, we act as a service provider and cannot guarantee full refunds for services provided by third parties (airlines, hotels, tour operators, etc.). In cases of documented medical emergencies, we will make reasonable efforts to liaise with the relevant parties to explore potential refund options. However, the final decision regarding refunds rests with the respective service providers.
Cancellation Requests:
All cancellation requests must be directed to the travel agent who handled your booking. Please contact them directly for assistance. Contact information for your agent can be found on your booking confirmation.
Company Cancellations:
WORLD WIDE OVERSEAS TRAVEL PVT LTD reserves the right to cancel any travel service due to non-payment by the client by the agreed-upon date or as per our payment policy. In the event that WORLD WIDE OVERSEAS TRAVEL PVT LTD cancels a trip, a full refund will be provided to the client, subject to the reason for the cancellation.
Payment Responsibility:
The client is responsible for all payments due to WORLD WIDE OVERSEAS TRAVEL PVT LTD and must settle all outstanding accounts.
Contact Us:
For any questions or concerns regarding this policy, please contact your travel agent or our office:
Privacy Policy for WORLD WIDE OVERSEAS TRAVEL PVT LTD
WORLD WIDE OVERSEAS TRAVEL PVT LTD is committed to protecting the privacy of our clients. This Privacy Policy explains how we collect, use, and protect your personal information.
Information We Collect:
We collect the following personal information from our clients:
Name
Contact information (phone number, email address)
Passport details
Travel dates
Payment information
How We Collect Information:
We collect this information primarily in person and over the phone during the booking process.
How We Use Information:
We use your personal information for the following purposes:
To process your travel bookings.
To personalize your travel experiences.
We will only send marketing materials if you have specifically opted in to receive them.
Sharing Information with Third Parties:
We may share your information with the following third parties:
Visa processing agencies, if you have requested our assistance with visa applications. We only share the information necessary for the visa application process.
Airlines, hotels, and tour operators as required to fulfill your travel bookings.
Payment processors to facilitate payment transactions.
We do not share your information with marketing partners.
Data Security:
We understand the importance of protecting your personal information. While we primarily operate offline, we maintain reasonable physical and procedural safeguards to protect the information we collect.
Customer Rights:
Due to the nature of our business, certain personal information is essential for travel bookings. For example, passport details are required for flight bookings, and home addresses are needed for cab bookings. While we understand your right to privacy, we must collect this information to provide our services. If you have specific concerns about your data, please contact us.
Cookies:
Our website does not use cookies.
Data Breaches:
As we primarily operate offline and do not collect information online, we believe this significantly reduces the risk of data breaches. However, we have internal procedures in place to address any potential data security incidents.
Data Privacy Regulations:
While India does not yet have a comprehensive data privacy law, we strive to follow international best practices for data protection.
Contact Information:
For any privacy-related inquiries, please contact:
Shivam Patel
Shivam@overseastravel.co.in
Information We Collect:
We collect the following personal information from our clients:
Name
Contact information (phone number, email address)
Passport details
Travel dates
Payment information
How We Collect Information:
We collect this information primarily in person and over the phone during the booking process.
How We Use Information:
We use your personal information for the following purposes:
To process your travel bookings.
To personalize your travel experiences.
We will only send marketing materials if you have specifically opted in to receive them.
Sharing Information with Third Parties:
We may share your information with the following third parties:
Visa processing agencies, if you have requested our assistance with visa applications. We only share the information necessary for the visa application process.
Airlines, hotels, and tour operators as required to fulfill your travel bookings.
Payment processors to facilitate payment transactions.
We do not share your information with marketing partners.
Data Security:
We understand the importance of protecting your personal information. While we primarily operate offline, we maintain reasonable physical and procedural safeguards to protect the information we collect.
Customer Rights:
Due to the nature of our business, certain personal information is essential for travel bookings. For example, passport details are required for flight bookings, and home addresses are needed for cab bookings. While we understand your right to privacy, we must collect this information to provide our services. If you have specific concerns about your data, please contact us.
Cookies:
Our website does not use cookies.
Data Breaches:
As we primarily operate offline and do not collect information online, we believe this significantly reduces the risk of data breaches. However, we have internal procedures in place to address any potential data security incidents.
Data Privacy Regulations:
While India does not yet have a comprehensive data privacy law, we strive to follow international best practices for data protection.
Contact Information:
For any privacy-related inquiries, please contact:
Shivam Patel
Shivam@overseastravel.co.in
Terms and Conditions for WORLD WIDE OVERSEAS TRAVEL PVT LTD
Welcome to WORLD WIDE OVERSEAS TRAVEL PVT LTD. By booking travel services with us, you agree to the following terms and conditions:
Booking Terms and Conditions:
Payment Terms: Payment for travel services is due as specified by your travel agent at the time of booking. We accept payments via [List Payment Methods – e.g., cash, bank transfer, credit/debit cards through our payment gateway].
Cancellation Policy: Our cancellation policy varies depending on the type of service booked (flights, hotels, tours, etc.) and the time of cancellation. Please refer to our detailed Refund/Cancellation Policy, which is incorporated into these Terms and Conditions by reference, for specific details regarding cancellation fees and refund eligibility. You can find the Refund/Cancellation Policy on our website or request a copy from your travel agent.
Amendment Fees: Any changes to your booking (e.g., date changes, hotel changes) may be subject to amendment fees. These fees will vary depending on the specific changes requested and the policies of the service providers involved. Your travel agent will inform you of any applicable amendment fees.
Liability:
WORLD WIDE OVERSEAS TRAVEL PVT LTD acts as an intermediary between you and various third-party service providers, including airlines, hotels, tour operators, and visa processing agencies. We are not liable for any acts or omissions of these third parties, including but not limited to:
Flight delays or cancellations.
Hotel service issues.
Tour itinerary changes.
Visa application rejections.
Loss or damage to luggage.
We are also not liable for any injury, loss, or damage you may suffer during your travel, except to the extent caused by our direct negligence. Our liability is limited to the amount you paid to us for the specific service in question.
Customer Responsibilities:
Accurate Information: You are responsible for providing accurate and complete information required for your travel bookings, including your name, contact details, passport information, and travel dates. Providing incorrect information may result in booking errors or delays, for which WORLD WIDE OVERSEAS TRAVEL PVT LTD will not be held responsible.
Travel Documents: You are responsible for obtaining all necessary travel documents, including passports, visas, and any required health certificates or vaccinations. We can assist with visa applications, but the ultimate responsibility for obtaining a visa rests with you.
Travel Insurance: We strongly recommend that you purchase comprehensive travel insurance to cover any unforeseen events, such as trip cancellations, medical emergencies, or lost luggage. We partner with third-party travel insurance companies, and any disputes related to travel insurance should be handled directly with the insurance provider. We are not liable for any issues arising from your travel insurance policy.
Payment Responsibility: You are responsible for making all payments due to WORLD WIDE OVERSEAS TRAVEL PVT LTD according to the agreed-upon payment schedule.
Dispute Resolution:
Any disputes arising from these Terms and Conditions or your travel bookings will be resolved through [Specify Dispute Resolution Method - e.g., mediation, arbitration]. These Terms and Conditions shall be governed by and construed in accordance with the laws of India, specifically those applicable in the State of Gujarat. Any legal action or proceeding arising under these Terms and Conditions shall be brought exclusively in the courts of [Specify City and State - e.g., Anand, Gujarat].
Governing Law:
These Terms and Conditions shall be governed by and construed in accordance with the laws of India, specifically
those applicable in the State of Gujarat.
Booking Terms and Conditions:
Payment Terms: Payment for travel services is due as specified by your travel agent at the time of booking. We accept payments via [List Payment Methods – e.g., cash, bank transfer, credit/debit cards through our payment gateway].
Cancellation Policy: Our cancellation policy varies depending on the type of service booked (flights, hotels, tours, etc.) and the time of cancellation. Please refer to our detailed Refund/Cancellation Policy, which is incorporated into these Terms and Conditions by reference, for specific details regarding cancellation fees and refund eligibility. You can find the Refund/Cancellation Policy on our website or request a copy from your travel agent.
Amendment Fees: Any changes to your booking (e.g., date changes, hotel changes) may be subject to amendment fees. These fees will vary depending on the specific changes requested and the policies of the service providers involved. Your travel agent will inform you of any applicable amendment fees.
Liability:
WORLD WIDE OVERSEAS TRAVEL PVT LTD acts as an intermediary between you and various third-party service providers, including airlines, hotels, tour operators, and visa processing agencies. We are not liable for any acts or omissions of these third parties, including but not limited to:
Flight delays or cancellations.
Hotel service issues.
Tour itinerary changes.
Visa application rejections.
Loss or damage to luggage.
We are also not liable for any injury, loss, or damage you may suffer during your travel, except to the extent caused by our direct negligence. Our liability is limited to the amount you paid to us for the specific service in question.
Customer Responsibilities:
Accurate Information: You are responsible for providing accurate and complete information required for your travel bookings, including your name, contact details, passport information, and travel dates. Providing incorrect information may result in booking errors or delays, for which WORLD WIDE OVERSEAS TRAVEL PVT LTD will not be held responsible.
Travel Documents: You are responsible for obtaining all necessary travel documents, including passports, visas, and any required health certificates or vaccinations. We can assist with visa applications, but the ultimate responsibility for obtaining a visa rests with you.
Travel Insurance: We strongly recommend that you purchase comprehensive travel insurance to cover any unforeseen events, such as trip cancellations, medical emergencies, or lost luggage. We partner with third-party travel insurance companies, and any disputes related to travel insurance should be handled directly with the insurance provider. We are not liable for any issues arising from your travel insurance policy.
Payment Responsibility: You are responsible for making all payments due to WORLD WIDE OVERSEAS TRAVEL PVT LTD according to the agreed-upon payment schedule.
Dispute Resolution:
Any disputes arising from these Terms and Conditions or your travel bookings will be resolved through [Specify Dispute Resolution Method - e.g., mediation, arbitration]. These Terms and Conditions shall be governed by and construed in accordance with the laws of India, specifically those applicable in the State of Gujarat. Any legal action or proceeding arising under these Terms and Conditions shall be brought exclusively in the courts of [Specify City and State - e.g., Anand, Gujarat].
Governing Law:
These Terms and Conditions shall be governed by and construed in accordance with the laws of India, specifically
those applicable in the State of Gujarat.